Dry or Cracked Heels? Podiatrist Advice for Heel Fissures & Dry Skin
- cmspodiatry

- Jul 22, 2024
- 3 min read
Updated: Mar 31

Dry heels are one of the most common reasons people come to see me in clinic.
Sometimes it’s just a bit of rough or flaky skin around the heel area. But in other cases, the skin becomes chronically dry, starts to split, and forms painful cracks known as heel fissures.
Heel fissures can be extremely sore and, if left untreated, can deepen and even bleed. That’s why it’s so important to treat dry heels early and keep on top of regular foot care.
In this post, we’ll explain:
Why heels become dry and cracked
The safest way to remove hard skin
When you should see a podiatrist
Why Do Heels Become Dry and Cracked?
Common causes of dry or cracked heels include:
Walking barefoot or in open-back shoes
Standing for long periods
Hot showers or baths
Cold or dry weather
Being overweight (increased pressure on heels)
Certain medical conditions (e.g. diabetes, eczema)
Poorly fitting footwear
Prone to dry skin
As the skin dries out, it loses elasticity. When pressure is applied during walking or standing, the skin can split, forming painful heel fissures.
How to Deal With Dry Heels
1. Use a Proper Foot Cream Daily
The single most important thing you can do for dry heels is use a good foot cream every day.
Foot creams are specially formulated for the thicker skin on your feet and work far better than standard body moisturisers.
For advice on which foot cream is right for you, check out our blog post “Best Foot Creams UK – Podiatrist Recommended”
We recommend applying foot cream daily for 2–3 weeks to start noticing a real improvement.
2. Avoid Foot Scrapers and Grater-Style Tools
Try to avoid harsh tools such as:
Metal foot scrapers
“Cheese grater” style hard skin removers
Razor blades
These often remove too much skin, which can make the heels sore and cause lesions.
3. If You File at Home, Use an Emery Board Carefully
If you want to gently file hard skin yourself, a plain emery board or foot file is the safest option.
Important tips:
Only file lightly
Never file to the point of soreness
Do not remove too much skin
Stop if the skin becomes pink or tender
Tips for Using Foot Cream Effectively
These small changes make a big difference:
✔ Apply Cream After Showering or Bathing
Apply foot cream when your skin is slightly damp.This helps lock in moisture and improves absorption.
✔ Cover Cream With Socks Overnight
If your heels are very dry or cracked:
Apply a generous layer of cream
Put on cotton socks
Leave on overnight
This creates a mini “occlusive treatment” and speeds up healing.
When Should You See a Podiatrist?
You should book an appointment with a podiatrist if:
You have painful heel fissures
Your heels are bleeding
Cracks are deep or not healing
Your skin isn’t improving after 2–3 weeks of daily cream use
You have diabetes or poor circulation
You’re unsure how to manage your hard skin safely
Heel fissures can become deep enough to bleed and can leave you vulnerable to infection. A podiatrist can safely remove hard skin, treat fissures properly, and give you personalised advice.
Final Thoughts
Dry and cracked heels are extremely common - but they’re also very treatable.
With:
The right foot cream
Gentle skin care
Consistent daily treatment
…most people see a big improvement within a few weeks.
If your heels remain painful, cracked, or don’t improve, it’s always best to seek professional advice.
Always consult your podiatrist for personalised foot care advice. Nothing in this blog post or on this website should be used as a substitute for medical advice.
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